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Free delivery to selective pick-up points at Hong Kong & Macau for order over $500Store pickup service temporary suspended From 23 Dec 2024 to 3 Feb 2025. However, orders placed before 23 Dec can still be picked up at the store.
Regarding the CNY order delivery arrangement, please refer to our delivery policy.
Our delivery service will be paused from 28 January 2025 to 3 February 2025 due to Chinese New Year holiday.
For all the orders successfully checked out within these period, delivery service will be resumed starting from 4 February 2025. Orders will be delivered accordingly based on earliest order date.
Sorry for the inconvenience caused and thank you for your understanding.
Delivery Area
Hong Kong and Macau only
Delivery Methods
Delivery Charge
Free shipping with net purchase of HK$800 or above
For order less than HK$800, the delivery charge is HK$50 per order
Delivery Time
Commercial and industrial areas: 3-5 working days
Outlying islands: at least 7-10 working days
No delivery service on Saturdays, Sundays and public holiday
Delivery Details
Your order will be delivered by S.F. Express to the address that you filled out
on the checkout page.
Once your order is dispatched from the warehouse, our system will send you a “Shipment Confirmation
Email” with waybill number of your order. You can check the shipment status by entering the waybill number
on corresponding logistics' website. If you need to select the specify delivery time, please contact the
logistic company by yourself.
To ensure the courier can contact you smoothly, kindly double confirm the mobile number that you submit
at checkout page is correct.
If the courier cannot contact you twice in a row, the order will be cancelled automatically and we will
refund (excluding delivery charge) to your credit card within 20 business days.
Delivery Arrangements for third party merchant
If the product is sold by one of our third-party merchants, it will be directly shipped by the third party merchant. In case there are additional fees for delivering the products or specific delivery arrangement, the merchant will agree with you separately.
For enquiry regarding the delivery, please contact via:
Store pickup service temporary suspended From 23 Dec 2024 to 3 Feb 2025.
However, orders placed before 23 Dec can still be picked up at the store.
Delivery Time
Order will be delivered to selected CATALOG/Marathon-Sports Retail Store within 3-5 working days
No delivery service on Sundays and public holidays
Delivery Details
Once your order delivered to the CATALOG/Marathon-Sports Retail Store, our system will send you an
“In-store Pickup Email”.
Kindly print out or show the “In-store Pickup Email” on your mobile to the staff for verify when you go
to pick up the order in CATALOG/Marathon-Sport Retail Store. Staff will request you to sign off on the
receipt for picking the order.
Please bring your own shopping bag for pick up the order, or you can also purchase a plastic bag for HK$1
at store.
Please note that you need to pick up your order within 3 days after receiving the “In-store Pickup
Email”. Otherwise the order will be cancelled automatically and we will charge HK$50 as the return delivery
charge. The charge will be deducted from the total refund amount of your order, and we will credit back to
your credit card within 20 business days.
Delivery Arrangements for third party merchant
If the product is sold by one of our third-party merchants, it will be directly shipped by the third party merchant, not applicable for CATALOG and Marathon-Sports in-store pickup.
Delivery Charge
Lunar New Year Offer Over $500 free pick-up
For order less than HK$500, the delivery charge is HK$50 per order
Delivery Time
Commercial and industrial areas: 3–5 working days
Outlying islands: at least 7-10 working days
No delivery service on Saturdays, Sundays and public holiday
Delivery Details
Once your order is dispatched from the warehouse, our system will send you a “Shipment Confirmation
Email” with S.F. Express waybill number of your order. You can check the shipment status by entering the
waybill number on S.F. Express website. If you need to select the specify delivery time, please contact S.F.
Express by yourself. (Please click here check the shipment status.)
Once your order is delivered to the designated S.F. Store, S.F. Express will send a SMS to inform you for
pick up the order.
When you pick up your order at S.F. Store, you need to show the SMS to S.F. staff for verification. You
can pick up your order once S.F. staff verified.
Please note that you need to pick up your order within 24 hours after received the SMS from S.F Express.
The overdue order will be collected by S.F. Express. You can call SF's customer service hotline to
reschedule your pickup. We will refund (excluding delivery charge) to your credit card within 20 business
days.
Order will be delivered to selected Circle K Store within 7-10 working days
No delivery service on Saturdays, Sundays and public holiday
Delivery Details
Your order will be delivered by S.F. Express to the Circle K store that you have chosen on the checkout page.
Once your order is dispatched from the warehouse, our system will send you a “Shipment Confirmation Email”
with S.F. Express waybill number of your order. You can check the shipment status by entering the waybill
number on S.F. Express website. (Please click here to check the shipment
status.)
Once your order is delivered to the designated Circle K Store, S.F. Express will send a SMS to inform you for
pick up the order.
When you pick up your order at Circle K Store, you need to show the SMS to Circle K staff for
verification. You can pick up your order once the staff verified.
Please note that you need to pick up your order within 2 days after received the SMS from S.F. Express. The
overdue order will be collected by S.F. Express. You can contact S.F. Express customer service hotline to
reschedule your pickup. We will refund (excluding delivery charge) to your credit card within 20 business
days.
For enquiry regarding the delivery, please contact S.F. Express via:
Order will be delivered to selected 7-Eleven Store within 7-10 working days
No delivery service on Saturdays, Sundays and public holiday
Delivery Details
Your order will be delivered by S.F. Express to the 7-Eleven store that you have chosen on the checkout page.
Once your order is dispatched from the warehouse, our system will send you a “Shipment Confirmation Email”
with S.F. Express waybill number of your order. You can check the shipment status by entering the waybill
number on S.F. Express website. (Please click here to check the shipment
status.)
Once your order is delivered to the designated 7-Eleven Store, S.F. Express will send a SMS to inform you for
pick up the order.
When you pick up your order at 7-Eleven Store, you need to show the SMS to 7-Eleven staff for
verification. You can pick up your order once the staff verified.
Please note that you need to pick up your order within 2 days after received the SMS from S.F. Express. The
overdue order will be collected by S.F. Express. You can contact S.F. Express customer service hotline to
reschedule your pickup. We will refund (excluding delivery charge) to your credit card within 20 business
days.
For enquiry regarding the delivery, please contact S.F. Express via:
